CareVets Rototuna

I tried 10 other places and then saw a review for CareVets Rototuna stating they called in the a.m. and got a booking in the afternoon, so, I called in the afternoon at 3:17p.m. and got an appointment for my parent's dog for 4p.m. on the same day. Kyla who answered the phone was great to talk to. We had Veterinarian Lucy who was informative, and provided great guidance on treatment pathway and management. Tama helped progress payment of treatment products and when I came back to get another treatment product the vet recommended that may be worth doing again, Kyla was available to progress it so there was no delay to look for staff as staff were available at the service desk to progress payments. Dental checks are free through the Nursing staff and eventhough we didn't have the dog booked for it, the vet checked his teeth and there wasn't an additional fee on top of consultation. Great price for consultation. Highly recommend as a vet for people to go to, it was worth the visit from out of town.
Apr 29th, 2023

Avoid. I made an appointment for two specific treatments for my cat. They have all the details on the computer in front of them when I made the booking. I turn up two weeks later and was told I was too early for one treatment and I needed to come back. Why didn't they tell me when I made the booking? Their response: "reception can't be expected to know everyone's pet plan". A 45min round trip for nothing. I won't be back.
Apr 8th, 2023

Feb 28th, 2023

Jan 26th, 2023

We have, sadly, had to leave our kitty, for an extended period of time with Carevets, Rototuna while we have been overseas. They have shown him consistent care, always been professional, let us know if he is at all out of sorts and the result is a happy kitty in the cattery. Over the years their vet service has been excellent as well.
Dec 2nd, 2022