Laser Eye Centre

Would not recommend. Service was great until after the the procedure.They did a real good job of putting me at ease by glossing over the potential side effects. Afterwards the service was abysmal. At one of my follow up appointments I was discussing the issues I was having with the optometrist which included monoocular vision doubling, starbursts, chronic headaches, contrast issues etc. His response was "Bummer" which I thought was highly unprofessional. Considering i had just spent nearly $6000 with what I thought was a professional organisation "Bummer" wasn't what I considered to be an appropriate response. No discussions of possible solutions, really gave me the impression that once they had your money they didnt care.
Jan 7th, 2023

5 Star Review Thank you all so very much for the best experience ever! Exceptional standard of professionalism throughout, from the moment I was warmly welcomed through the front door, through to the consent/appointment room where I was well informed of the process. A few hours later then into the surgery room, which was well equipped and made my surgery experience comfortable and painless. Finally, the check-up appointment the day after surgery was seamless and thorough. I'll be telling all of my friends and whnau about my wonderful experience and recommending the Laser Eye Centre to them. Laser Eye Centre, you have definitely brought my world into focus. Kind regards, Kiri.
Nov 28th, 2022

The procedure and my recovery went very smoothly. I couldn't be happier with my vision! However 3 times I made follow up appointments, arrived on time and was left waiting for about an hour each time. When approached, the receptionists were unconcerned and unapologetic which I found very frustrating.
May 13th, 2022

May 1st, 2022

I would not recommend this place due to their lack of clear communication and discriminatory behaviour towards those who have face mask exemptions. I turned up for my appointment today to find that they would not accept the face mask exemption that I have used at countless businesses both currently and throughout the entire pandemic. They informed me via txt that a face mask would be needed or an exemption, but failed to specify that they required an updated exemption that bares my name on it. Their website does not state any detailing of this updated mask exemption nor any other covid-19 related information that would be both handy and ideal for customers pre consult or surgery. I have waited for this appointment for over a month and if I wanted another I would need to wait a further month or so to get another booking. They have wasted my time travelling into Hamilton, away from work and other commitments to attend this appointment only to be turned away due to their incompetencies and discriminatory behaviour. I will gladly spend my money elsewhere
Aug 1st, 2022