Visionwest Home Healthcare Waikato

Why must I beg for a reference!!!!!! I worked for Vision West and now I am in Australia with my family and looking for work and Vision West do not reply to request for a reference for me. I am going to write to the Herald if Vision West, Hamilton do not reply to the emails.!!!!!!!
Mar 2nd, 2023

Not helpful
Feb 6th, 2023

Avoid at all costs, they (management) have no respect or consideration for the needs of the clients. They they treat there support workers appallingly. No communication and will change time and support workers without talking to clients.
Aug 19th, 2022

An absolutely appalling outfit. Unprofessional and disorganised. Be very careful before choosing to use these people. Frequent no shows despite client being reliant. Change care times without consideration of clients needs or other care that is in place. Calls about non attendance of caregiver 40 minutes after they are due. Confused coordinators who despite being told 3 times that I was NOT one of their caregivers and they had the wrong number continued to give instruction. Often they do not realise that they have no caregiver rostered to attend and only realise when you call to ask where they are. No continuity or care. No amount of contact re issues brings about any improvement. The two regular caregivers we are lucky enough to have we will always be grateful for as they are amazing but the organisation is sadly lacking. Think very carefully before entrusting the care of your loved ones to these people. When your regulars are sick or absent be very alert as they are negligent and disorganised and there is a high likelihood that no one will attend
Jan 9th, 2023

I have a friend who is a client of this agency. One of the Carers?,arrived and due to the failure of this agency to make the worker wear PPE GEAR AND A MASK! SHE CONTRACTED COVID for a second time! The carer was unwell, yet continued to go to clients, thus breaching the mandatory health order. And refused to have a covid test after my friend tested positive. This carer ?, is rude, unempathetical, nosey and treats my friend like dirt and is extremely unprofessional. She needs assistance in Personal Cares as she is a falls risk! And she gets excuses oh we cant find anyone. They are sick. You get funding for each individual client, so why dont you fulfill your contract and send the client a carer! The person on the phone was extremely rude and unprofessional. I have never heard of this agency before and it sounds terrible. Steer clear. I have advised my friend to change agencies.
Nov 14th, 2022