Frankton Motor ( Panel & Paint / Car & Truck Repairs )

Service: Brake service & repair
Apr 9th, 2023

It was awesome. Very helpful, professional & friendly personal there.
Feb 13th, 2023

Jan 26th, 2023

Nov 30th, 2022

Got estimate (based on failed WOF at another tester), asked to get cost to repair, showed WOF sheet as requested, brought in car as requested, got an itemised estimate. Arranged day to bring car in for the repairs, when dropped car off got told they "forgot to add 3-4 hours labour to the estimate" and were unwilling to honour their estimate. I'll take my car elsewhere. Their response (below) contains completely untrue items. We had received a cheaper estimate from Hamilton East Auto Repairs (which I mentioned over the phone), but I went to Frankton Motors due to their location. I then took my car to Hamilton East Auto Repairs who completed the work with much better service for a better price. Frankton Motors advertise as beating any other price by 10%, but were also unwilling to do this based on the Hamilton East Auto Repairs estimate as it wasn't a fixed-price quote. So Frankton Motors don't honour their own advertising, or their own estimates, then start making up "facts" when I report what happened.
Oct 30th, 2022