Uni Motel

We stayed at this place for 3 weeks housekeeping very unsatisfactory, the staff need to understand and make proper compassionate decisions around maori and our traditions as this is Aotearoa and they are the visitors we were at a tangi in Auckland on a Saturday winz hadn't paid rent installment unknown to us so then we get a call from motel staff Sunday telling us our stuff is packed and at reception we then ask if we can pickup belongings on Monday morning as we are at a funeral we got assured by staff it was fine then 9am Monday comes and again a call from hotel letting us know our belongings are going out front of motel so we then drop everything and head back to UNIMOTEL in Hamilton 30min into drive again the motel staff call now our stuff is getting put out front we left Auckland 910am got Hamilton 10am yes we had to speed,this place can't get staff good enough to understand a few things they assured us it was ok to pickup Monday morning and morning last time I checked was UpTo lunch it looks these guys are only trying to squeeze everything out of the most vulnerable. Unacceptable Unsatisfactory Beware family
Sep 24th, 2022

Jan 9th, 2023

Nov 2nd, 2022

Sep 6th, 2022

Rooms: Room calm and amenities perfect but no cooking utensils. may need to ask on request? Asthetically pleasing. Minor issues. No towel racks, blinds broken so you can't draw them back. Door stopper metal rod with no rubber at the end for wooden door. Even as a paying guest was locked out of my room all day, management refused me entry to my belongings. Overall very nice room Safety: Management can change swipe card even if your paying customer to refuse entry into room. Again had staff entering my room at their convience. Ensure you're fully dressed at all times Walkability: Close to amenities 4 square, bus stops, warehouse, everything in great location Food & drinks: Very easy access to pop across the road to get a bite to eat and public transport
Nov 29th, 2022