LAB Brows + Body

Hi! I dont like putting bad reviews out there but I genuinely had an unpleasant experience and want to share. I had a Brazilian wax done with Selina on the 19th of April 2023. Ive had around 6 to 7 Brazilians done at this point so Im pretty accustomed to how they generally feel. Im not sure if it was a case of not letting the wax sit for long enough or if the technique in which the wax was pulled off was odd but multiple times, she would put the wax in a huge section, (which was a wee bit hot but Im stubborn and just dont say anything, my fault, but she didnt ask so I didnt tell) let it sit for a short period of time, and then would attempt to rip it all off at once but fail and then have to yank yank yank the wax several times to get that one section off. I have a high pain tolerance but I was SWEATING from all the tugging going on. Usually it is one pull per section, swift, easy, boom done. Not this time. She is a lovely person but oh my goodness that was rough. I will say, that hydrojelly mask afterwards was very soothing after all that LOL. Im not a dramatic person so I thanked her, bought some aftercare spray serum, and went on my way. Sadly, the next day, I noticed what I thought to be an ingrown hair and left it be. This ingrown hair over the course of a week developed into a full blown abscess that was extremely painful. I had to get antibiotics to stop the spread of the infection and get an incision to clear it all out. Im sitting here now with an open wound and bandage over it. I may be incorrect with my thinking but as I have gotten 6-7 other Brazilians and not experienced any sort of infection afterwards, this occasion would be the outlier, especially with the extra physical trauma going on. Im not blaming Selina for the fact bacteria was introduced, she cant control that obviously, but I am unsure whether the technique used caused enough skin injury to allow for this to happen. Either way, I have had way less painful experiences elsewhere and will not return for any sort of waxing service. Again, Selina is a lovely person, and nothing against her, just OUCH. Service: Brazilian waxing
May 1st, 2023

Thank you Monique, for giving me back eyebrows! I had recently visited a brow kiosk in 1 of the shopping centres and did not like the brows that I left with. But you did such great work on my brows and lashes today and I really like them! You were patient with me and you took the time to explain the differences between the treatments and what steps you were going through. So thank you again, and I will definitely be back in 8 weeks! Services: Lash lift, Brow lamination
Apr 29th, 2023

Service: Waxing
Mar 27th, 2023

I booked myself my first ever brow lamination appointment and I absolutely love the work that my technician has done and will absolutely be booking in again in the future. From start to finish, I had the best experience I've ever had at any such salon. Ella my brow artist did an EXCELLENT job and I especially appreciate how she did my brows to my liking, making sure I was satisfied at every stage of the process. Friendly environment, excellent aftercare services and great customer service. Thank you very much. Hope you guys at LAB Brows + Body have a great day. Services: Eyebrow shaping, Brow lamination
Mar 21st, 2023

Fave place to get my brows and lashes done!
Mar 17th, 2023