A.R.S Property Management Ltd

Ars is the best if you are looking for a place. Really friendly and helpful
Nov 16th, 2022

Helpful and effective
Nov 1st, 2022

Rude, not interested and abrupt. Thats how we have experienced multiple staff working here. Despite rentals being this company's bread and butter, they have terrible customer service and for some reason, an attitude. We had an application on a property that the Managing Director was an agent for, despite being told we would be notified of a decision, never heard from her again. Just don't bother, find someone who is interested in helping you as a tenant.
Oct 17th, 2022

Enquiried about few rentals via email through trademe and the tenacy app. No response, no viewing times, responded to a email and called multiple times. Never got a response. Feel for the owners who are missing out on potential applicants with reliable references. Recommended Harcourts as their response is quick with viewing times and applications.
Aug 29th, 2022

Our experience was awful. As we had never rented out our family home before, we thought that using ARS would ensure professional management without stress. Tenant vetting was cursory and poor then poor inpections didn't look at areas of the house being damaged. The result was a major capital loss on our house when we sold and the tenant left. Communication was poor and not the slightest concern about the resulting disaster. Only concerned with avoiding any responsibility.
Feb 6th, 2022