ASB Te Rapa Branch

I asked them to provide me a new debit card they gave me eftpos. When I asked how I will do online shopping she was saying sometching else. I couldnt understand they were not ready to help the customers. They want their customer to do everything on their way. Then I asked to transfer money into another bank account they said you can online I said I know but I want to go through bank as its $17k. One of the staff member said you can do it online 17k is not big amount. Sorry 17k is not big amount this is not a way how you treat your customer. If I have to do it online I can do it at home why I need to come at branch.
Apr 2nd, 2023

Worst service ever.
Mar 12th, 2023

Do not recommend
Jul 10th, 2022

I tried to deposit cash into an account to pay for products supplied by a customer of theirs and they refused to take the cash payment, told me i had to deposit to my bank then transfer via internet, and blamed covid and understaffing as to why this policy has changed. I was standing in an empty bank with 4 staff members at ten past nine in the morning, go figure. What a terrible Bank and a terrible policy not accepting payments on behalf of their clients, just trying to do as little work as possible and shift all their admin back on the client. Useless asb. What a disgrace.
Jun 21st, 2022

Jun 5th, 2022