Adairs at The Base

You need to change phone number as this one is incorrect tryd ringing for a whole day until I decided to ring base customer service and they told me the number is 099419582 Finally got my item went in yesterday.
Apr 14th, 2023

Catherine (I hope I spelled that right!) was extremely helpful and patient as I wanted the a certain quilt cover where the only one left in the store was on one of the beds! Also helped me fix my Linen Lovers card issue. Thanks again for your amazing service
Mar 27th, 2023

Thank you so much to Hannah from Adairs The Base, a bit of a mix up with sorting an exchange and she went the extra mile to sort it out. Thank you!!
Jan 21st, 2023

Spent 10 minutes looking for looking what I wanted. Neither girl offered to help although they did approach customers who came in after me. Then I waited patiently at counter while another customer was being served (15min) as probs with terminal. Then finally my turn and the girl walks to the next counter and serves a lady who had just arrived. I felt invisible left my proposed purchase as I didn't have any more time to wait. Poor service. Suggest the staff be more observant it's not as if you were busy and I stood there long enough. In contrast the lady who served me prior to Xmas was great. Maybe staff training in customer service needed
Dec 30th, 2022

Placed order end of November to "Get in time for Christmas" as advertised online. Have only just now received a letter saying it has been shipped and see tracking link. There was also a line saying "Due to shipping there could be delays up to 19 business days (=11th Jan). The shipping link says it has not yet been shipped though, so not sure why it has already taken 15 days to get nowhere??
Dec 15th, 2022