Honda Store Waikato

We unfortunately bought a car from here and have had nothing but problems from day one.
Mar 2nd, 2023

Great to deal with
Mar 29th, 2023

Service staff and parts staff weren't helpful at all and alittle rude. Tried to return some parts and what I was told they won't but will happily take the items back
Mar 27th, 2023

Updated this review after another year and change rating from 1 star to 5 star. Reason: Was impressed with Douglas (i think that's his name), his genuine service and smile really made my day. I am amased with the courtesy car provided, very very clean. Well done team. old review: Very dissapointing. Provided me with a courtesy car full of smoke smell. My kids were coughing the whole time and could not breath. When I mentioned this issue to the reception, she said that she could not smell anything, but then later on she said that other customers also complained the same thing. If you know other customer complained about this issue, why lend this car to me. Also, I gave my phone number when I filled-in the form for wof and service. Why called my wife when she has no clue what's going on. At the end, the car that I left overnight in their store didnt pass wof and have to make another appointment.
Mar 21st, 2023

Tom Wei is simply the best! Better than all the rest! He went above and beyond to help us with fantastic service all the way! Tom you are an absolute legend! Thank you so much! We highly recommend Tom to everyone. Do not buy your car anywhere else. 100% Tom Wei all the way! Cheers
Mar 20th, 2023