Soma Medical Center

Dr. RALPH is my favourite Dr. He explains everything. Receptionist is very accommodating.
Oct 14th, 2022

Aug 22nd, 2022

Where do I start? Have been with this practise for 5 years, Dr Ralph Brock-smith and his son! Amazing! However his wife Adrianne who is on reception is probably one of the worst people I have met. Utensil charges put on top of ordinary consultation without being told but still expected to pay when given ample opportunity to do so. Massive arguement with said lady and to make it better Its been a long day I would like to go when discussing how this charge was unfair. Few more tears and arguing. This lady went right up to my doctors face (who kindly waived the fee) and said I wont be bullied by her lord I wish I recorded it. Completely unprofessional and also bringing up my personal notes at the front desk to say it was valid. Just such a nasty person. Fast forward to today, was told the charge is still there and that I would incur a late fee if not paid.when I was told it was waived and also charged today for a COVID consult which is suppose to be covered by the GOVT up to 6 weeks . Showed this to them and still nothing. I just I cant even complain because this lady in the practise manager. If you go here, please be weary of her and always query the charges!
Jul 31st, 2022

Jun 12th, 2022

Bad consultations, I injured my nerves, poor tending to my injuries, Have scan and very bad injured nerve, put me to July or even stated could be later than July, and said couldn't arrange beyond that too. Changing family Dr on the process, Stupid Dr, Stupid Clinic
Feb 1st, 2021