Danske Mobler Furniture - Lower Hutt

Great range of quality furniture. The one place that had something that meets our personal tastes, is comfortable and well-made, and comes with a brilliant warranty.
Dec 11th, 2022

First up: The good. The staff are lovely and friendly and their customer service has been excellent in dealing with the issues we've had. The furniture looks nice and we have kept some of it. I do feel a little bad writing this review given their good handling of our situation, but I do think it's worth sharing. The bad: Their overseas furniture looks to be shipped over and then on from the warehouse to you. We had issues with delivery damage (chairs with broken legs, drawers with broken inners, scratches on things, etc.) and had a few rounds to get everything right. Then, one afternoon I sat down in a dining chair and it made a cracking sound. I'm nowhere near the weight limit of the chairs. The end result: We've had a full, hassle free refund for all the things we wanted to return. We've sent the dining furniture back and kept the bedroom furniture which is all fine now after replacements. Replacements were also well handled in a timely manner. Overall we're happy with the service, but not the quality of some of what we got. This review is limited to their overseas furniture though, can't comment on the NZ-made furniture (more expensive again, so likely better quality).
Jun 20th, 2022

Well laid out shop with plenty of room. Knowledge, friendly and considerate staff, and no up selling
Feb 19th, 2022

Excellent experience shopping at the Lower Hutt store. Finally had my leather 3 seater sofa delivered, took a bit longer than expected but really happy with the product and the quality.
Jan 18th, 2022

Its been 4 months and still waiting for our order to be delivered. No comms initiated by the store and when asked, not sure where the item is and when it will actually be delivered. We trusted their word and promise. Very disappointed. Thanks, for your response in this review. How come you are able to respond to this but havent called or sent us an email that 4 months has now changed to indefinite? You promised to call over and over but havent really called. Said you emailed but didnt get it. The least you could have done is tell us you wouldnt be able to deliver and cancel your hold on our credit card.
Dec 24th, 2020