Looksmart Alterations

Service was good. They had a sign saying they were short of staff so time frames for work was longer than usual - kudos to them for being upfront.
Apr 14th, 2023

Went here on Sunday to get a bridesmaid dress taken in and was charged $300!!! When we first arrived we quietly waited to be served and then we were told to sit down and get away from the counter so a customer could pay for his item which was fine so we sat down then she told us very rudely to come up to the counter and asked what we wanted very abruptly, I explained I needed my dress taken in a few inches and she turned her face away from me and told me to try it on, I obviously couldn't hear her so asked her kindly pardon I couldn't hear you? She then loudly said go in the changing room and try it on! So I tried it on she took some measurements then told me it will be and I quote " $300 to do the alterations because im the best person here and the only one who can do hard jobs and I'm busy so it'll be $300 for you" I've since gone somewhere else and was charged $50 for the same job.
Mar 9th, 2023

Quick and easy dry cleaning services. Would definitely use them again
Mar 1st, 2023

I took a brand new pair of jeans in to have the length shortened. I asked them to be shortened to just touching the floor in barefeet. Despite them being measured and pinned, they're about 2 cm too short. In response to owner's response: I took the jeans back to be lengthened and the staff were very obliging. However, when I went to pick them up on the date I was told they'd be ready, the jeans hadn't been done so I had to make another trip to get them. So, a mixed experience but I appreciate that they eventually put things right and have added another 2 stars to my review. Service: Pants alterations
Nov 11th, 2022

I came for dry cleaning my wedding dress here and they were very unreliable and terrible communication. I was told I'd be called for a quote a day or two after dropping it off. I then called the store multiple times over 2 weeks asking for this quote that was never given. Eventually they gave me the dry cleaners direct number and they told me they didn't have my order there. Finally the store tells me back says the dress is back, even though I never approved a quote and they never offered to box it or anything or give me a discount for this less than stellar service.
Aug 15th, 2022