STIHL SHOP Greytown

"Janine asked good questions and obviously had very good product knowledge. The service was friendly and professional and we discussed a number of options and eventually arrived at a solution. Janine solved my problem. Thanks Janine."
Mar 14th, 2023

Great place. Knowledgeable team.
Feb 3rd, 2023

Wonderful knowledgeable staff, who go out of their way to ensure you get a good result. Still my preferred STIHL SHOP.
Jan 26th, 2023

Oct 7th, 2022

I took my chainsaw into Stihl Greytown to be sharpened. When I got it back they returned it without putting the bar nuts back on which I didn't notice initially as I trusted Stihl Greytown to do their job properly, on the first cut it went through, on the second cut the bar and the chain came off which was dangerous. I took it back a few days later asking for the nuts and instead of an apology I was told that I was a liar and that they had put the nuts on which they clearly hadn't. After asking again to give me back the nuts which they had forgotten to put on the owner then asked me to leave otherwise he'd call the police, I said call them or I call them myself, and he grabbed my chainsaw and put it outside. I said I wasn't leaving until he replaced the nuts, they finally succumbed gave my nuts back to me and left NEVER to return! A very odd and extreme interaction when I was simply asking for bar nuts to be returned to me that they had forgotten to put on. Owen check your counter security camera on Friday, zoom into the chainsaw that you returned to me, then once you realise you were at fault then apologize and I'll take this review down... simple as that.
Sep 2nd, 2022