Te Kairanga

Such a disappointment as we had heard such good things about this place . We arrived for our reserved tasting on Saturday 3rd April and the place was busy. We had a reserved table and were seated. Our first tasting came 10 minutes later and the lady was too rushed to really explain the history of the vineyard or even the wine , they ran out of sheets showing the wines so we had one for the four of us. We then waited , then waited, then waited , the a bus full of people turned up and we waited and waited. After 45 minutes we left and went to our next vineyard. Such a shame as we were looking forward to taste their Chardonnay , Pinot noir and their Gin, but was not meant to be .
Jan 30th, 2021

Jul 28th, 2021

Jun 27th, 2021

We were moved out of our seats and told to eat off the ground outside as the staff wanted to use our table for tasting for 2 other customers half way through our lunch. As wairarapa locals we are Absolutely disgusted at the customer service.
Jun 6th, 2021

The customer service was appalling. After hearing great things about the food. We arrived ordered our wine (which was hardly a glass) and food, sat at a table until the lady behind the counter asked us to move out on to the ground outside for another pair of customers who where for some reason more important. Our food arrived to the table and the people sat at our table felt terrible and offered us to sit with them so we could eat our food. It just blows my mind that someone would even consider moving seated customers. She could have asked us if we were ok to share the table with these new people as there was enough room. Absolutely appalling!
May 5th, 2021