Cafe on The Square

Food : 4/5 | Service : 5/5 | Atmosphere : 3/5 More
Jan 27th, 2023

I have never had such a poor experience as my morning tea at cafe on the square. After looking in the cabinet and selecting what I would probably buy I waited and waited for the lady right in front of me to finish mucking around with whatever she was doing before she even acknowledged me let alone talk my order. There were no pleasantries and the two staff on we're both completely disinterested and what they were doing for their customers. The drink was served and that was fine. The pie I ordered was served along with a knife and fork wrapped in a serviette. The knife had food attached to it still. The pie was warm on the outside and still fridge cold on the inside making it one of the most unpleasant meals I've had in a long time. I have never needed to make such a negative report on an eating facility anywhere in New Zealand before now. This cafe on the day I was there was horrid.
May 4th, 2023

Eftpos machine wasnt working and they asked me if I had a card without a chip, as chip cards werent working. Most cards have chips and I only have cards with a chip, so I had to walk out with two unhappy kids that couldnt have their treats that were promised. Most people that serve me seem like they are in training and if so they should have a in training badge so people know. Scones are small and overpriced.
Apr 15th, 2023

Absolutely appalling everything was inedible and undercooked milkshakes were only half full and warm. DO NOT EAT HERE
Apr 5th, 2023

Today I took my grandson in for a fluffy and myself a coffee at 10.30am. The floor was disgusting, very dirty, the legs of some of the tables were dirty and rusty. A very very small slice was $4.50. The lady was lovely but the man was unfriendly. I also had to wipe down the highchair myself before putting my grandsone into it. What a shame as a great spot.
Mar 15th, 2023