Central Plumbing Wellington

Critical: Responsiveness
Apr 28th, 2023

We had a terrible experience with Anthony. The drain clearing was done very promptly however he was not transparent in his charging practices. We were charged an hour extra than the actual time he was on site as he starts charging from the time he leaves his previous job (which was not stated in any emails neither in his terms of trade that you agree to). He also charges a higher first hour rate. We completely accept all tradesmen charge for travel (usually in the form of a higher first hour fee or van fee) but there was never any mention that starts charging from the time he starts driving from whatever unknown location to you (which cant be an hour for central wgtn). When we queried this he was very difficult to deal with and unprofessional. Be cautious if choosing to hire this company and get clarification about what you will be charged for, however because of this dodgy charging practice I would not recommend this plumbing business. Service: Drain cleaning
Mar 24th, 2023

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Oct 9th, 2022

Critical: Professionalism Service: Shower installation
Jul 24th, 2022

We had a leak with the hot water cylinder on a Saturday and Anthony came over to check soon after the call. He emptied the tank to avoid further leaks to the house on his Saturday visit and came back on early Monday morning and installed a brand new hot water cylinder for us. We are very appreciative on how fast he worked on this to get our hot water back to the house! You dont normally appreciate how important little things are in life until you are missing them, like hot water and warm showers. His team worked very hard to get everything sorted for us, thank you! Service: Water tank repair
Jul 12th, 2022