Subway

Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Apr 19th, 2023

Very bad customer service.
Apr 12th, 2023

Great for a quick bite
Mar 23rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 14th, 2023

Food is good as always. But this one experience... I was working about 20 minutes north, so Subway was the closest eatery. Anyways, I ordered my subway over the app so it's ready for pick up to maximise my smoko time. Ordered a sub and 2 cookies. Grab my stuff, get back to site, and cool, they've forgotten my cookies. That's all good though, I didn't mind cos this stuff happens. So I told the app feedback they forgot my cookies. I get an email a week later from the store manager saying it "slipped her mind" (who even says that to a customer c'mon).. and said if I make the trip back I can come back and get my cookies. But wait hold up, I already went there and back. I don't wanna go back again just to get what I was already owed. At least offer a sub or something. It's not worth the petrol driving back just for 2 cookies that I already should have received. Just poorly handled tbh.
Mar 27th, 2023