Carpet Court Masterton

We had used Carpet court in the past, and was let down by the install of our carpet, as it wasn't finished or vacuumed at the end of install. Alas, we still decided we would use them again, for our Vinyl planks in our new build. They were ok to deal with at the beginning, until a miscommunication occurred, meaning more flooring and install had to be arranged. The team were rude and blunt around trying to get this sorted. Eventually they ordered more product. I had to chase Charlotte, the manager, multiple times for updates. No urgency to help get the issues fixed, was eh that's not our problem attitude. We ended up doing a supply only with them, and when I went to collect the flooring, I was treated rudely & made to feel like it was all to hard & an inconvenience. I'm glad we managed to find Mike Crawshaw to lay the remainder of our flooring. I wish I had read the reviews or talked to others before going through them again, as there are more bad then good reviews for them.
Oct 6th, 2022

I walked in a little tentatively with so many choices and big decisions to make. But all the Staff were attentive, happy, helpful and knowledgeable. All in all, a great experience.
Apr 17th, 2023

Mar 12th, 2023

Very helpful
Jan 13th, 2023

Great service
Dec 14th, 2022