Wairarapa Hospital

28.4.2023 Firstly this concerns only the clerks that deal with the general public one that I observed tonight the 28.4.2023 : I accompanied a a friend to the emergency room who was in extreme pain and needed to be seen immediately . He was handed a form to fill out even though he could hardly concentrate with a spinal complication which I was assisting him with : he subsequently exited the building because he needed to lay horizontal as laying vertical increased the pain level which was a 10 the maximum pain level . I approach the clerk on tonight and her response was a laugh I said to her that man is in extreme pain and her exact response was a scoff and a laugh to the colleague next to her : this is the state of our health system in Masterton its ridiculous . I randomly was able to talk to a passing nurse and the ball started rolling and my friend who had been operated on recently was finally spoken too and seen by both a triage nurse and a doctor thereafter . There are communication issues that exist here and matters of professionalism that need to be examined also this is not the first incident. Another person had to be bleeding and walking around the E.R before staff reacted to the person whom was in shock which I explained to them 5 times before they reacted and acknowledged she was in shock (ocured five months earlier) In conclusion there are a number of different issues that exist not just with the masterton public health system but the health system in general we need more nurses and there needs to be closer vetting by the human resources department we need the right people in jobs here . I also acknowledge there is a shortage of nurses and its a pressurised environment this is the result of poor money management which points to both lower and upper level management being at fault there needs to be some changes and we need to up our game here big time for the whole countries sake for better health care and well being . Regards , -Tane Marshall
Apr 22nd, 2023

Very disappointed .I went to ED and I was been there nearly 11 hours with very severe cut on my thumb and they stitched it without checking properly. Now I cant bend my thumb. I have to open it again and do the repair. but Hutt hospital is taking only life and death situation. For me this is life and death I cant work and ACC 80% is not enough for my family .but hospitals don't care about my situation.
Jan 29th, 2023

Long waiting !! About 6 hours
Oct 15th, 2022

Tried to get help and charge my phone for 5mins so I could ring someone to pick me up before the rain set in but this was too much for them to handle. Nobody in the waiting area yet wairarapa hospital let's the town down again. What has happened to decent kindness these days... Just another example of establishments being far too high and mighty for niceness. Sick and lazy receptionist wasn't up to the task of good Samaritan. Shame on you
Sep 9th, 2022

It's I've waited 6 hours for a prescription because no town doctors are available to me to join their practice. It's taken me a week of ringing masterton medical, previous doctors, probation officer, on numerous occasions plus ringing the crisis mental health teams in Wellington (which told me they can't really help unless I'm suicidal or perhaps homicidal I jest) and wairarapa with nobody able to help me although I have proven mental health medicative needs. Finally I've come into emergency and I'm still not sure if I'm going to be helped. 6 hours later... System is broke but oh hey... The people were nice enough.
Aug 26th, 2022