FedEx Station

I waited two months + 1 day for two packages to come through, one eventually came through. The other got sent back and they did not refund shipping. Neither of these packages were for me, they just got shipped to my address on behalf of two other people. Fedex is often not contactable, unreliable and totally unprofessional in terms of contact. Their service desk doesn't appear to be based locally. Go with another company that takes package delivery seriously.
Dec 10th, 2022

Terrible customer service. Paid $2000Aud to frieght a package from Perth to Wellington New Zealand in which I was sold on it taking 5days to get here and be cleared from customs. Its now been 14days and still Im waiting. I paid a lot of money for the time frame they sold me. I feel robbed. Will never use FedEx again.
Oct 19th, 2022

If there is a zero star, I would select that. I am so appalled by their service. So frustrated and not happy. I have shipments that require custom clearance, and Fedex doesnt even notify you that they needed something from you. My shipment stayed in their depot for 12 days! If I hadnt contacted them, I wouldnt have heard from them. (and it is not even easy to contact them, you have to do several clicks before you can find their contact detaisl!) And it took them forever to return the call. Lack of communication and slow response time just make my experience all the more terrible. I could go on and on and on. I ship almost every day evey week and it looks like their service wouldnt improve. I just requested my supplier to shift to a different courier service.
Oct 13th, 2022

Jun 18th, 2022

Stay away from FedEx: I am an administration officer in a foreign Embassy in Wellington. If you will give FedEx your credit card details, be prepared to be charged double than the prices in the estimations they provide. also be prepared that they will take some "extras" from your credit card months after you actually overpaid for your shipment. to conclude this outrage, you got absolutely nothing to do about it as their customer service means nothing. You have been warned. Don't say you didn't know. Roy
Jun 17th, 2022