Smith & Smith Wellington

Smith & Smith Wellington
  • 12-22 Abel Smith St
    Mount Victoria, WGN 6011
  •   64800483388

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM

Chamber Rating

3.4 - (57 reviews)
26
6
5
2
18
Read Our 57 Reviews

Chamber Rating

3.4 - (57 reviews)
26
6
5
2
18
  • Sophie Fyfe

    Service: Auto windshield repair
    Apr 12th, 2023

  • Alan Doak

    This is the second time in two years that I've had a windscreen replaced at Smith and Smith. Great service, friendly staff, and their booking system is perfect.
    Mar 6th, 2023

  • Nick Brown

    We tried to come in for a windscreen repair as per instructions on the website, only to find that the branch is not open during their advertised hours. Wasted our time. Going elsewhere.
    Jan 18th, 2023

  • Jan-Paul de Groot

    The staff are friendly and it was easy to schedule an appointment, but I wish the they were a little more confident. Prior to having my windscreen replaced the mechanic mentioned heaps of things that could go wrong: leakages, cracks, camera aligned, torn rubbers... I guess they are supposed to mention these 'terms and conditions', but to me it looked like they were insecure about their work. Other than that, unfortunately, I had to come in three times to get the screen replaced. During the first attempt they discovered the new screen was cracked. They swiftly got me booked in for another day. However, during the second attempt the new windscreen cracked while it just got installed. Thankfully, third time's a charm. Although I was a bit annoyed (had to take three days off from work) I got complimentary rain repellent for the inconvenience, which was nice. Service: Auto windshield replacement
    Apr 1st, 2023

  • James Greally

    I wish I could give these guys 0 stars. Probably one of the worst customer experiences I've ever had. I had booked in to get my car's rear windscreen replaced in late 2022. Three times, I turned up on the day and was told they didn't have the part and that I wouldn't be able to get it done. No advance call. No accountability. Nothing. I had taken time off work each time. The fourth time I turned up at end of January, I was bewildered by the response that "we've had plenty of customers come in 6 times with this situation". Really? That's normal and acceptable? I switched supplier after this instance to Novus. Hopefully they are much better (shouldn't be hard). After informing my insurance provider, they consider It bad enough to warrant an investigation. Don't give places like this your business if they are so arrogant they'll just expect you to roll with that treatment. Service: Auto rear window replacement
    Jan 20th, 2023

Read Our 57 Reviews

About
Smith & Smith Wellington

Smith & Smith Wellington is located at 12-22 Abel Smith St in Mount Victoria, Wellington 6011. Smith & Smith Wellington can be contacted via phone at 64800483388 for pricing, hours and directions.

Contact Info

  •   64800483388

Questions & Answers

Q What is the phone number for Smith & Smith Wellington?

A The phone number for Smith & Smith Wellington is: 64800483388.


Q Where is Smith & Smith Wellington located?

A Smith & Smith Wellington is located at 12-22 Abel Smith St, Mount Victoria, WGN 6011


Q What is the internet address for Smith & Smith Wellington?

A The website (URL) for Smith & Smith Wellington is: https://www.smithandsmith.co.nz/branches/wellington


Q What days are Smith & Smith Wellington open?

A Smith & Smith Wellington is open:
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 8:00 AM


Q How is Smith & Smith Wellington rated?

A Smith & Smith Wellington has a 3.4 Star Rating from 57 reviewers.

Hours

Thursday:
8:00 AM - 8:00 AM
Friday:
8:00 AM - 8:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 8:00 AM

Ratings and Reviews
Smith & Smith Wellington

Overall Rating

Overall Rating
( 57 Reviews )
26
6
5
2
18
Write a Review

Sophie Fyfe on Google

image Service: Auto windshield repair


Alan Doak on Google

image This is the second time in two years that I've had a windscreen replaced at Smith and Smith. Great service, friendly staff, and their booking system is perfect.


Nick Brown on Google

image We tried to come in for a windscreen repair as per instructions on the website, only to find that the branch is not open during their advertised hours. Wasted our time. Going elsewhere.


Jan-Paul de Groot on Google

image The staff are friendly and it was easy to schedule an appointment, but I wish the they were a little more confident. Prior to having my windscreen replaced the mechanic mentioned heaps of things that could go wrong: leakages, cracks, camera aligned, torn rubbers... I guess they are supposed to mention these 'terms and conditions', but to me it looked like they were insecure about their work.
Other than that, unfortunately, I had to come in three times to get the screen replaced. During the first attempt they discovered the new screen was cracked. They swiftly got me booked in for another day. However, during the second attempt the new windscreen cracked while it just got installed. Thankfully, third time's a charm.
Although I was a bit annoyed (had to take three days off from work) I got complimentary rain repellent for the inconvenience, which was nice. Service: Auto windshield replacement


James Greally on Google

image I wish I could give these guys 0 stars.
Probably one of the worst customer experiences I've ever had.
I had booked in to get my car's rear windscreen replaced in late 2022.
Three times, I turned up on the day and was told they didn't have the part and that I wouldn't be able to get it done.
No advance call. No accountability. Nothing.
I had taken time off work each time.
The fourth time I turned up at end of January, I was bewildered by the response that "we've had plenty of customers come in 6 times with this situation".
Really? That's normal and acceptable?
I switched supplier after this instance to Novus. Hopefully they are much better (shouldn't be hard).
After informing my insurance provider, they consider It bad enough to warrant an investigation.
Don't give places like this your business if they are so arrogant they'll just expect you to roll with that treatment. Service: Auto rear window replacement


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Overall Rating

Overall Rating
( 57 Reviews )
26
6
5
2
18

Write a Review

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