Brides on Thorndon & Major Tomms Suit Hire

I wouldn't hire from Brides on Thorndon again. We hired our mens suits for our Wedding in April 2023. Firstly, I agree with all the other feedback that Jenny is amazing. Jill, the owner, however let us down and caused me a great amount of stress. We booked in our final suit fitting and flew up our son from Christchurch for the morning for the fitting. Jill failed to write the booking in her book and although they advertise they open at 10am on a Saturday, they weren't!. We waited 35 minutes outside. We rang and left messages and emailed. There is no mobile contact number for anything urgent, so we left to try to get suits elsewhere. We were called just before 11am to be told Jenny and Jill were now there. They had gone out for coffee. Jenny looked very apologetic, however Jill was adamant that as the owner she could shut up shop get coffee as she pleased. When I questioned her as to why there is no mobile number so people could contact them inside of working hours, I was told she didn't want to be on call to everyone and anyone. I felt completely dismissed by Jill and I found her attitude unprofessional. There are other options and as you cant guarantee that Jill will be open, or contactable, I would definitely look elsewhere. Its just too stressful dealing with her. BTW- the boys did look amazing and the only stress in organizing our wedding was dealing with Jill.
Apr 29th, 2023

The best experience we could have possibly had. Not only did I find the perfect dress but we also learnt so much from our lovely assistant Jen. She was so knowledgeable and we enjoyed the whole process. She was a dream to have at such a special time with my girls x x x
Aug 22nd, 2022

It is a great store. Jenny was so friendly and patient. I was there with my daughter and found MY dress in no time. I am so happy. Jo was also so nice and accommodating. I would 150% recommend this business. Thank you very much for the short but great support!
Aug 1st, 2022

Thank you Jill and Jenny for the beautiful gown you put me in, it was perfect. There was so many beautiful dresses to choose from and you knew exactly what to put me in.
May 29th, 2022

A great experience for me and the grooms men! Awesome service and great quality suits. The staff were very helpful and friendly. This made it very easy to find a great suit that worked well for what we were after for our wedding. Thanks
Apr 29th, 2022