City Drycleaners
-
Greenock House Ground Floor/102 Lambton Quay
Mount Victoria, WGN 6011 - (644) 473-5445
Hours
Chamber Rating
-
Tricia Pacifico
Aug 12th, 2022 -
Sarah Clark
Great service, fast and easy
Sep 5th, 2021 -
Stefan Koetsier
Recommend steering well clear if you value service providers who are honest and actually communicate with their customers. I dropped a pair of jeans off to be repaired, and was advised that they would be ready for pick-up a week later. This was great news as I had an event the weekend after the pick-up date that I intended to wear the jeans to. A week later, on the day I intended to pick up the jeans, I received a phone message advising that because they had been busy that had not had time to get to my jeans and would not be mending them until later so my pick-update would be the following Monday. I phoned back to say that I wanted them mended ASAP as I intended to wear them that weekend. My message was completely ignored, and my phone call was not returned until the following Tuesday (a day after the proclaimed new pick-up date). When they did call they left a message to say that my jeans would be ready for pick-up on Thursday afternoon. However they also sent a text message to say that they would be ready for pick-up the next day (Wednesday). Just more dishonest and confused messaging. Come Friday, having not heard anything from the store I decided to go in. The attendant seemed surprised when I said I'd been waiting over two weeks to pick up my jeans, saying "that's a long time" - I completely agree. No discount or voucher offered; made to pay full price for really appalling service mending a pair of jeans I wasn't even able to wear to my intended event. Take your business absolutely anywhere else if you're able to. Service: Alterations
Oct 20th, 2020 -
T R W
Friendly customer service and quality cleans!
Sep 22nd, 2020 -
Kay Harrison
Absolutely shocking. These guys lost my dry cleaning more than a month ago. After repeated visits to the store and promises that the owner would call - nothing. Hopeless. They couldnt care less.
Nov 4th, 2018
Contact Info
- (644) 473-5445
Questions & Answers
Q What is the phone number for City Drycleaners?
A The phone number for City Drycleaners is: (644) 473-5445.
Q Where is City Drycleaners located?
A City Drycleaners is located at Greenock House Ground Floor/102 Lambton Quay, Mount Victoria, WGN 6011
Q What is the internet address for City Drycleaners?
A The website (URL) for City Drycleaners is: http://mallgroup.co.nz/
Q What days are City Drycleaners open?
A City Drycleaners is open:
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: Closed
Q How is City Drycleaners rated?
A City Drycleaners has a 3.5 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
City Drycleaners
Overall Rating
Overall Rating
( 6 Reviews )Tricia Pacifico on Google
Sarah Clark on Google
Great service, fast and easy
Stefan Koetsier on Google
Recommend steering well clear if you value service providers who are honest and actually communicate with their customers.
I dropped a pair of jeans off to be repaired, and was advised that they would be ready for pick-up a week later. This was great news as I had an event the weekend after the pick-up date that I intended to wear the jeans to.
A week later, on the day I intended to pick up the jeans, I received a phone message advising that because they had been busy that had not had time to get to my jeans and would not be mending them until later so my pick-update would be the following Monday. I phoned back to say that I wanted them mended ASAP as I intended to wear them that weekend. My message was completely ignored, and my phone call was not returned until the following Tuesday (a day after the proclaimed new pick-up date).
When they did call they left a message to say that my jeans would be ready for pick-up on Thursday afternoon. However they also sent a text message to say that they would be ready for pick-up the next day (Wednesday). Just more dishonest and confused messaging.
Come Friday, having not heard anything from the store I decided to go in. The attendant seemed surprised when I said I'd been waiting over two weeks to pick up my jeans, saying "that's a long time" - I completely agree.
No discount or voucher offered; made to pay full price for really appalling service mending a pair of jeans I wasn't even able to wear to my intended event. Take your business absolutely anywhere else if you're able to. Service: Alterations
T R W on Google
Friendly customer service and quality cleans!
Kay Harrison on Google
Absolutely shocking. These guys lost my dry cleaning more than a month ago. After repeated visits to the store and promises that the owner would call - nothing. Hopeless. They couldnt care less.
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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