Lonely Wellington

Received beautiful service today, Im sorry I didnt catch the sales associates name but she looked amazing in black velvet culottes and had brunette bob, but she was so kind and welcoming, very helpful and informative. The shop itself is so stunning, me and my Mum were amazed as we walked through the marble entrance. It feels like a designers studio I felt like sitting on the beautiful couches with a wine! Anyway I love my pieces from today, wish I lived closer so could shop more often! X
Oct 8th, 2020

Hilariously bad service for a premium brand. The retail assistants closed the whole shop for a break, then once they let us in, one was out back while the other doodled pictures in her notebook with us standing right in front of her waiting for service. There was nobody else in the store. I already try to avoid lonely because of the weird conspiracy scandal and this just reaffirmed my decision never to shop there again
Aug 23rd, 2022

Jul 7th, 2022

Disappointed. I needed a new bra and didn't know my size, checked online, Lonely advertises a bra fitting service. Was asked my size tried on various bras and settled for one style, bought 2. Wore the 1 and it was definitely not supportive enough, was the wrong size, uncomfortable. I returned the second one unworn in its packaging and was told we can only give you a credit not refund you! Not sure how this relates to the consumer guarantee act but will find out. And there doesn't appear to be anyway to see other merchandise to utilize my credit online. So bottom line I have paid for two bras, got one. Not good value for my money. Won't be back...
May 6th, 2022

Visiting Lonely was the most wonderful experience! Emily was lovely and so helpful and I felt like I was having a luxurious experience! Got a lovely set that is so comfortable and I can't wait to wear and get more! Thanks Emily!
Apr 23rd, 2021