Office of the Ombudsman

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Solnet, House Level 7/70 The Terrace
Mount Victoria, WGN 6011 - (644) 473-9533
Chamber Rating
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Gloria Ashton
Apr 19th, 2021 -
Clarisse Dias
Jul 1st, 2020 -
steff clarke
Jan 5th, 2020 -
Philip Berghan-Whyman
Sep 5th, 2018 -
Kian Wee Soh
Apr 16th, 2023
Contact Info
- (644) 473-9533
Questions & Answers
Q What is the phone number for Office of the Ombudsman?
A The phone number for Office of the Ombudsman is: (644) 473-9533.
Q Where is Office of the Ombudsman located?
A Office of the Ombudsman is located at Solnet, House Level 7/70 The Terrace, Mount Victoria, WGN 6011
Q What is the internet address for Office of the Ombudsman?
A The website (URL) for Office of the Ombudsman is: https://www.ombudsman.parliament.nz/contact-us
Q How is Office of the Ombudsman rated?
A Office of the Ombudsman has a 2.7 Star Rating from 9 reviewers.
Ratings and Reviews
Office of the Ombudsman
Overall Rating
Overall Rating
( 9 Reviews )
Clarisse Dias on Google

steff clarke on Google

Philip Berghan-Whyman on Google

Kian Wee Soh on Google
Background: This is with regards to whether a medical specialist can refuse to respond to a funding provider's **fresh** request for clarifications even if he had earlier submitted long but **incomplete** reports. The specialist's refusal to respond resulted in my funding being declined on the basis that the claims process cannot proceed further.
Submitted a complaint against HDC to the Office of the Ombudsmen as they did not get all facts correct (e.g., HDC claimed specialist provided all information even though HDC did not conduct a full investigation) and repeatedly refuse to give me the last say to allow me to correct misinformation. Office investigated and gathered information from HDC, then provided an opportunity for me to respond. I responded. Office gathered further information from HDC but did NOT offer an opportunity for me to respond. Office closed my case with a final opinion. Office confirms that "there is no right of appeal against the Chief Ombudsmans final opinion".
Office's justification for not offering me an opportunity to respond: "The reason you were not provided with an opportunity to comment on this extra information from HDC is that, it is not information which substantially changed the Ombudsmans opinion."
My reply: The Office "does not care or check whether the "additional information" from HDC and/or the "extra contextual information" is accurate or is even relevant to my complaint." I then proceed to provide 3 out of the numerous reasons supporting my reply. The same mistake made by HDC would not repeat if the Office had given me an opportunity to respond and correct misinformation.
The elephant is not in the room if no one chooses to see it. Don't get a blind to review another blind. The end result is the same - the elephant is still not in the room.

Gloria Ashton on Google
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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