Bivouac Outdoor Wellington

Excellent service.
Apr 27th, 2023

Helpful, friendly, and has stock available. Problem with inconvenient parking--can only be solved by city council having a proper plan to help retailers.
Apr 24th, 2023

A good range of gear and reasonable prices.
Apr 22nd, 2023

Apr 6th, 2023

Not giving 1 star for this particular shop, but the company itself is all over the place! Advertises stock online, but turns out that the stock isn't actually available from the supplier and the marketing team can't seem to coordinate with the stock team re. what stock is actually available for purchase and when i.e. I purchased something listed on their website in early March - turns out it's not actually expected to arrive until late April/early May from the overseas distributor...the staff in the store made mention of the fact that online orders are often delayed/cancelled and they have to deal with disgruntled online customers. Have spent 2 weeks now trying to get to the bottom of whether the items I ordered are even available, and if they are, no time frame has been given. My first and last time purchasing from this company, very disappointed in general. Suggest you learn how to coordinate between your departments. Misleading customers is something that gets reported to the Commerce Commission. Update: got asked to contact the shop as per their reply below - have emailed and now over a week and never received a response!
Apr 2nd, 2023