First Contact

I contacted First Contact for an assignment requiring both sensitivity and discretion. They took the time and really listened to my concerns and my needs. They asked a lot of specific questions which gave me the confidence that they were being extremely diligent about my safety as well as the safety of the general public and the safety of their staff. They gave me bespoke advice with rationales for each strategy. In other words, this company gave me trust that they are thorough in their assessment of human risk and they know what they are doing. When I had further questions, they made me feel comfortable about getting in touch and they were continuously responsive from the first point of contact, right through to after the job had been completed, seeking feedback regarding services provided. Any company that asks for feedback and is as responsive and as attentive as these guys are, deserves high praise. They evidently care about their clients, their industry, their personnel, and their customer experience journey. The actual services delivered were flawless, wherein the security guard assigned to my case was approachable, flexible, friendly, professional, and prompt. Highly recommend. Thanks so much folks.
Jan 5th, 2022

Positive: Professionalism, Responsiveness
Oct 12th, 2021

Ok
Sep 18th, 2021

Nov 10th, 2020

Love working here
Sep 2nd, 2020