VTNZ Head Office

Rude staff and a rip off would Not recommend any of their testing stations, that's what happens when a foreign company buys out vtnz
Apr 13th, 2023

Dec 21st, 2022

I booked my restricted test back in August at Saturn place in north shore and had my date changed constantly (there was one where I had to change the date due to my exams taking place) I settled for the 16th of December and on the day they changed the date. (You get charged for changing the date within 48 hours of the test). So when we call the VTNZ they suggest us to head office. We call head office and wait well over an hour to get some sort of answer. So heres what you guys at VTNZ can do 1. Have provisions for if your testing officer gets covid (cause COVIDs not new) like maybe having more testing officers on standby 2. For head office, get more people on the phone cause not everyone has got access to unlimited call time
Dec 19th, 2022

Worst Service at Sylvia Park branch. Will not recommend anyone. There is no person who wants to hear what you have to say about their service but will refer to websites to fill forms ..Indian Driving Instructors are the worst. Go to AA for your diving tests.
Nov 1st, 2022

Staff almost never answer the phone at branches. Callers are referred to website which doesn't have licensing information. Licensing hours are different from opening hours, and they vary between branches. Some branches are too short of staff to offer licensing as advertised but website still says they do so it's not until you drive there that you can tell (especially as they don't answer the phone). Then they are oficious about the forms they accept and these rules are not available anywhere. Honestly the most circuitous and ridiculous service I think I have ever encountered. No wonder people drive without licenses.
Oct 2nd, 2022