Decjuba

Apr 28th, 2023

If there was a 0 star rating, I would have given this store that. It's not even worth the 1 star. There has never been a time that I have been into this store where I have felt welcome. The staff never greet, and are always behind the counter having personal conversations, or looking miserable and uninterested. They also seem to have job vacancy signs posted in the window often, which is no wonder if thats what their working environment feels like when you enter into it as a customer. Due to this consistent behaviour, I honestly dont even know why I have bothered to go back in over time. I guess I've been hoping that maybe it'll be different than the previous times. After todays visit though, Ive decided that was the last timeone of the staff members who is there most times Ive been in (and I am guessing is the manager of the store) wasnt wearing a face mask while talking to customers. Entitled much? We are still at the Orange Level, and everyone is required to wear face masks indoors including stores where youre either shopping or working. And before anyone has anything to say about exemptions, I have seen the same person in this store in the past at Red and Orange Levels wearing a mask. I am disgusted with this behaviour, and the rest mentioned above, and cannot recommend this store to shoppers. There are so many other beautiful clothing stores to choose from in Wellington with a similar price point, so do yourself a favour and go to one of those instead.
Jun 5th, 2022

I used to love decjuba and bought several pieces there however Im not coming back anymore. I bought a black skirt in late October 2021 in the store however never got a chance to wear it ( its a long black skirt and quite formal). I wore it for the first time yesterday at a funeral and the fabric became ripped in five places. I took it back to the store the next day. The sales people didnt believe it was my first time wearing it, I cant just take your words she said, and insisted that I got the skirt caught on something sharp. I own many clothes but Ive never had any clothes ripped so badly, even after wearing them for years. I find it unacceptable the skirt ripped after the first time I wore it. I really dont think its fair that I paid full price for the skirt just to wear it once, and I deserve to be trusted for what I said as a loyal customer. I feel very disappointed at the service of Decjuba willis st store
Nov 26th, 2021

Thank you for your help ladies, my friend and I had a great time at Decjuba Wellington!
Oct 26th, 2021

Aug 5th, 2021