CDR Electrical

Critical: Value Service: Electrical outlet & switch installation
Jul 13th, 2022

My experience with CDR Electrical was nothing short of exceptional. The engagement to remedy a fault with our hot water cylinder was efficient, professional and very well priced. I would happily use them again and would gladly refer others to use them for similar electrical fault jobs. Service: Electrical power restoration
Jun 7th, 2022

I do NOT recommend this company. I was charged $80+30 service fee, with no actual work done by them. I've complained that they were charging me too much for so little work, but they insist that this is a call out fee. I'm also one suburb away from their office so that's too much for a call out fee and a check up visit that took less than 15mins. If you end up getting this company for some unfortunate reason, make sure not let them come to your house without properly checking the work to be done, otherwise you'd be ripped off.
Apr 24th, 2022

Critical: Professionalism, Responsiveness
Jan 11th, 2022

I do not recommend this company for different reasons. 1) Fees for labour are not precisely calculated. They charge $30 admin fees for each job (transport from one job to another) + $80 per hour of labour. In our case, two visits (1st - 30min, they charged 60min / 2nd - about an hour and was charged 60 min) $30 x2 + $80 x2 = $220 .. but got invoiced $230 $10 extra for what? 2) Invoice lacks detailing. No breakdown is given to specify the fees for the materials they used for the jobs. I do like to see what am I paying for. 3) They did not claim ownership for the damage caused to attic hatch (photos attached) whilst inspecting roof space. I reported incident, was dismissed and they said it was already broken. Customer services was quick to defend themselves and argue against me. They've suggested that I am confused and basically lying. Not cool, as I had no trouble opening and closing hatch the day before inspection. After the electrician "Put it back to how it was, and got it to close after normally after 5 min of real struggle", it did not feel anything like it did the day before. Email communications just seemed like a battle with no yield towards the customer. I got tired and annoyed. I lost my trust to CDR Electrical after this. In the end, they offered to have the same electrician come and repair it and offered no guarantee for the work. I declined, as I have already arranged another person to repair the damage. I will not be CDR Electrical again. 4) Not punctual for scheduled times. Not a biggie for me as on leave, but worth mentioning for people on tighter schedules. I wish that your attitude towards your customers will improve and that you will be more honest and transparent with fees. Services: Electrical outlet & switch installation, Light fixture installation, General repairs
Jun 26th, 2021