An Extra Pair of Hands Kapiti
Hours
Chamber Rating
-
Mike Don
This company repeatedly schedules work for the times they are told is not suitable, cancel at last minute and fail to turn up for weeks.
Jan 23rd, 2023 -
Kiwi
Three stars represents five stars for the staff who do the cleaning and are first rate every time and one star for the admin staff who constantly make changes to the appointment times or just cancel the clean completely, often without bothering to tell the customer. They always give me the impression they think they are doing me a favour rather than providing a service they are being paid for, and they speak to me as though I am a naughty child or perhaps a little mentally slow. Service: Standard cleaning
Sep 28th, 2021 -
Samantha Stewart
Positive: Responsiveness
Jan 16th, 2021 -
Donna Delaney
Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Moving-related cleaning
Nov 4th, 2020 -
Derek Waldock
Oven clean was excellent. The oven is spotless and Im very happy with the 2 people who did the work. 5 stars for them. However, the office staff on the 0800 number really need to get some customer service training. The original appointment came and went with no sign of anyone. A phone call elicited the response Thats right, as the appointment time was changed I asked when were we going to be notified? There was a silence and then the totally uninterested voice told me the new time. They couldnt have cared less. Such a contrast to the people who cleaned the oven. They were cheerful and energetic and totally professional. I give a qualified tick to this service only because of the admin staff. I suggest customers phone beforehand to make sure everything is on time. Thank you
Aug 26th, 2021
Contact Info
- 64800535355
Questions & Answers
Q What is the phone number for An Extra Pair of Hands Kapiti?
A The phone number for An Extra Pair of Hands Kapiti is: 64800535355.
Q Where is An Extra Pair of Hands Kapiti located?
A An Extra Pair of Hands Kapiti is located at 14A Webber St, Paraparaumu Beach, WGN 5032
Q What is the internet address for An Extra Pair of Hands Kapiti?
A The website (URL) for An Extra Pair of Hands Kapiti is: http://www.anextrapairofhands.co.nz/
Q What days are An Extra Pair of Hands Kapiti open?
A An Extra Pair of Hands Kapiti is open:
Thursday: 8:30 AM - 8:30 AM
Friday: 8:30 AM - 8:30 AM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 8:30 AM
Q How is An Extra Pair of Hands Kapiti rated?
A An Extra Pair of Hands Kapiti has a 4.2 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
An Extra Pair of Hands Kapiti
Overall Rating
Overall Rating
( 6 Reviews )Mike Don on Google
This company repeatedly schedules work for the times they are told is not suitable, cancel at last minute and fail to turn up for weeks.
Kiwi on Google
Three stars represents five stars for the staff who do the cleaning and are first rate every time and one star for the admin staff who constantly make changes to the appointment times or just cancel the clean completely, often without bothering to tell the customer. They always give me the impression they think they are doing me a favour rather than providing a service they are being paid for, and they speak to me as though I am a naughty child or perhaps a little mentally slow. Service: Standard cleaning
Samantha Stewart on Google
Positive: Responsiveness
Donna Delaney on Google
Positive: Professionalism, Punctuality, Quality, Responsiveness Service: Moving-related cleaning
Derek Waldock on Google
Oven clean was excellent. The oven is spotless and Im very happy with the 2 people who did the work. 5 stars for them. However, the office staff on the 0800 number really need to get some customer service training. The original appointment came and went with no sign of anyone. A phone call elicited the response Thats right, as the appointment time was changed I asked when were we going to be notified? There was a silence and then the totally uninterested voice told me the new time. They couldnt have cared less. Such a contrast to the people who cleaned the oven. They were cheerful and energetic and totally professional. I give a qualified tick to this service only because of the admin staff. I suggest customers phone beforehand to make sure everything is on time. Thank you
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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