Petone Box Lobby - NZ Post

Friendly staff are good about getting parcels. If you've missed your courier delivery, this is a good place to pick it up. It can be a bit tricky to park on site, it's usually best to go through the Bunnings car park.
Oct 27th, 2022

I have a standing 'leave at front door'. The post delivery person left a card saying it couldn't be delivered???there were 4 people home and 2 cars in the driveway. The card said to collect the parcel from Te Puni mail center 47 The Esplanade, that's 15 mins drive from the delivery address. I drove around for 20 mins, and walked around the building etc but couldn't find the place. After very careful hunting online, I find the place is actually down Nevis Street. The sign is not visible when driving by, it's behind a tree. And it's only open 8-3pm weekdays! Tried to rearrange delivery online but kept getting a message saying that wasn't possible to do. Emailed NZPO customer service. No reply. And the delivery card says if I don't have the parcel in 10 days, they'll mail it back overseas!!! They'll pay to send it back but not to actually deliver it. This gets a 0 star.
Oct 9th, 2022

I'm sorry, you're closed weekends and close at 3pm weekdays????? I'm sorry what?????
Sep 6th, 2022

For people who are working full time and have missed their parcel, it is impossible for them to pick up their parcel when they need it urgently because they closed at 3:00 pm everyday. They are also not open half day on Saturdays.
Aug 12th, 2022

Deserves 0 stars. Your couriers have botched my last 3 deliveries and your pick up Center closes well before anyone finishes work. A pisstake of an operation
Aug 8th, 2022