Vivid Photography Wellington

Jun 5th, 2019

Oct 16th, 2022

I have to say the experience was exceptional. We hate our photos taken but they put us at ease so we had fun during the session & the final picture we ordered looked great.
Oct 31st, 2021

Feb 14th, 2021

We like a number of others, won a photo shoot via an entry at a House and Garden show. The shoot itself was reasonably fun in terms of what we were required to do (squashing together, some Usain Bolt dabs etc, although the photographer did not appear particularly enthusiastic and interactive - felt like he'd done it too many times. Nevertheless, we were very happy with the photos presented back to us. Unfortunately, after this, things became slightly less agreeable. We were left a phone message that day asking for a decision to be made by the following morning on how we wanted to proceed. We decided to go ahead and I left a voice message to this effect detailing what we wanted re. our framed pictures (black and whites) and paid the money. I then heard nothing from them, which seemed somewhat negligent and cutthroat after the short timeframe they had insisted on for the decision ie. no confirmation email/text, acknowledgement/timeframe and so some weeks down the track I finally made contact just to confirm when the photos would be ready. It took 2- 3 months for them to be ready, and then it turned out they had done our framed photos in colour. Unfortunately, we didn't have anything in writing and then began another 6 weeks of trying to contact them - messages left, phones not answered. In the end, it all became too much effort and after finally talking to someone, and not really being given an option to redo, we gave the photos to our parents, rather than adding to our black and white wall. Look, we liked the photos taken, but the aftermath left a sour taste. They were very hard to contact, their customer focus seemed lacking and in the end, you had to conclude it was just about the money. Felt disappointed.
Mar 21st, 2020