The Goods Shed Garden Supplies

Always friendly, good prices and free trailer hire. Awesome.
Apr 17th, 2023

I've been a regular customer of the Goods Shed for years, both personally and commercially. I recently had a delivery from the goods shed, who managed to take out my fence. Not just a crack, not just a broken post, but the entire fence snapped at the ground, and dragged out across the footpath. The driver offered an apology, but no suggestion of helping remove the fence now blocking the footpath - I had to do that myself. I spoke with the branch manager by phone, who basically told me it's my problem, and I should call my insurance company. This company takes a poor attitude to customers, and attempts to absolve itself of any blame when they make mistakes. I'm not upset about my fence being written off, but I'm appalled at the attitude the company has shown to me with regard to the damage they have caused and their reluctance to put this right. The goods shed seem to be one of those companies where the products are decent, the service is generally good, but if something isn't right, it's an absolute nightmare to deal with them.
Apr 6th, 2023

Delivery is pretty pricey, but is super speedy and convenient. I had top course delivered within the hour to Lower Hutt.
Jan 29th, 2023

Great place! Realistic prices and fantastic service even pumped up my Tyre for me thanks guys your great!!!!
Sep 14th, 2022

Not the greatest customer focused experience. I used one of there trailers a few years ago and it shorted my cars electrical system. I have a boat trailer and car trailer and they both work perfectly. It stopped all lights working on the car so I had to get this fixed $250- plus gst I tried to engage with them but they were very dismissive and some what arrogant in that it was my problem. I am now aware that this has happened before with at least one other customer. I mentioned it again recently and they let it slip that they had the issue with other customers. It is appalling that they still let there trailers out knowing full well that the lights have a short in the system some where. I use to get my firewood from them but now source it else where.
Dec 17th, 2022