Fireworx/Fires By Design

My experience with Fireworx seems to be similar to others who have left reviews. A lot of empty promises and time wasting. I would give zero stars if it was an option. Trying to engage these people to undertake the services they advertise that they provide was a very bizarre experience. It seems like perhaps they don't want/need your business, but they'll tell you they do and not follow through... Perplexed as to what their objective was. I strongly encourage you to engage absolutely anyone else. I gave up on them and had my fireplace installed by Davy Heating. He was great.
Jun 28th, 2022

This is my 3rd year of trying to communicate and get service with fireworx. The first 2 years were for fireplace maintenance, but when we needed a full new installation we decided to trust the online recommendations. Initial communication happened, with asking what we were looking for, and then silence. Looking through other reviews it seems we are not alone
May 23rd, 2021

Great people
Apr 8th, 2020

Oct 3rd, 2019

No reply to emails or phone calls when making enquiries for products.
Sep 23rd, 2019