Charm Beauty Parlour Ltd

May 3rd, 2023

The absolute worst customer service I have ever experienced! As soon as I walk in, the owner was like okay Ill serve you but if my regular customers come then Im serving them first, firstly shop was empty secondly doesnt offer appointments so cant even book in advance so not my fault if I come before your regulars. Owners own personal hygiene was very poor, needs some deodorant. There was just 3 of us getting eyebrows done and she was like you are taking up too much time come to me when Im quiet. Who does that? I understand you might not need new customers but when you do get some learn some customer service skills! Services: Hair threading, Waxing
Apr 19th, 2023

Services: Waxing, Eyebrow shaping
Apr 4th, 2023

Came here to do full face wax. I normally come here because shes good with my brows, but my recent visit. The lady asked what I wanted done so said full face. She said to me Im very busy today, I normally only do eyebrows or upper lip, Im very busy to do full face and bragged on saying Ill only do parts that need doing. It didnt quite hit me until she started working on my face that I was heating up with anger. Showed her hunger for money. And there was only 2 other girls waiting
Mar 1st, 2023

Very helpful
Jan 30th, 2023