Health New Lynn 7 Day Pharmacy

They said I would get a call once prescription is ready to pick up - I had prescription for my son's formula and we were running so low..it was ready to pick up but I never got a call. If you can't call then please don't say so.
Dec 11th, 2022

Great selection
Oct 25th, 2022

I use this pharmacy alot because it has such great opening hours when you work the 9-5. Lovely helpful pharmacists and staff.
Sep 21st, 2022

I have just seen there is a pattern of reviews for this pharmacy regarding rude behaviour of staff, which myself and my 2 year old daughter experienced yesterday. Trying to do the right thing, I offered some feedback to the store and got a call from the person who was rude to us (who shared that she was the Manager of the store) and she just made the situation worse. She was completely unempathetic and very passive aggressive. Took little responsibility and deflected constantly. But rang back again later and apologised for upsetting me, it was very unsettling. Your stock is not more important than children sharing germs and getting sick. Absolutely disgusting that you would put the welfare of children before the welfare of your stock - its just stuff. Get your priorities straight - we are still in a pandemic. We were going to purchase the shark toy she was playing with (and get one for her friend), but not after the horrible treatment we had from this lady. Why would we support a store that demonstrated those values? I sincerely hope you can see that this behaviour is not acceptable and it is addressed appropriately. Yes store policies are important, however what is more important is common sense not all situations are going to fit into your "box". Senior members of staff should be able to identify when its appropriate to be hard and fast on a rule and when its not. Our doctors upstairs are amazing, but I hope we don't ever have to go back to this pharmacy.
Apr 9th, 2023

Very professional and gives good advice on prescribed medicines. Or off the shelf medication and other health products they also give good advice. Very friendly & excellent customer service
Sep 12th, 2022