Botany Kiwibank

I have been a customer for over 15 years and I am so disappointed in this bank and their new policy about deposits which they no longer allow on the weekend. Manager literally told me straight to my face that they will be declining all coin deposits over the weekend and I can only deposit cash using their atm, however the atm rejected most of my notes. Their business hours are 9 - 4:30, and I work 8:30 - 5. I told them this and the manager told me that I won't be able to deposit money in to my account unless I take time off work during the week to do so. What use is a bank where I can't even deposit money in to my account. I was not the only one turned away for this reason during my time at this branch. Absolutely ridiculous.
Mar 9th, 2023

Super incompetent staff with inability to serve anyone if they dont have an appointment. Why would I ever to do business with any bank in todays day and age that makes me wait 1+ weeks for an appointment without access to my funds
Jan 18th, 2023

Nice service and helpful
Jan 5th, 2023

Oct 30th, 2022

Thank you Suraj for your amazing service you made me and my family feel welcome today. Remember your next holiday Rarotonga just might see you there never know lol
Jul 21st, 2022