Local Doctors - Botany South

Absolutely rude racist receptionist. Prissana is a poor excuse for a human working in the medical field. This place doesnt even deserve any stars with human trash like her on your reception discriminating unwell clients & absolutely NO customer service skills or compassion. Check on the website before going in. Showed as Quiet, go in and absolutely dead in there. Rude Prissana stops us at the door, advising masks on but we had none and no offer of one. Then advises us no walk in as they are very busy and fully booked. There was maybe 2 other people in there of her culture, but myself and the other Mori lady that had been waiting for the last hour were turned away. I will be making a formal complaint and seeking follow up with the Ministry of Health as to what other avenues for complaints against this practice.
Mar 18th, 2023

I made an appointment for 330 They called me at 3pm and told me to come in cause the DOCTOR has already called my name twice.. turns out it was the nurse.. as i came in I continued to wait While there were no patients in the waiting room I continue to wait well past 330 only then be seen by the nurse then I continued to wait till 4pm Then i was finally called and sat in a room with no doctor by myself and continued to wait 15 minutes no doctor sitting in a empty room and was not seen To which i finally left
Mar 13th, 2023

The Doctor here is amazing but the receptionist is an absolute disgrace! Very unprofessional, lazy and useless!
Nov 25th, 2022

Doctor is excellent but customer service is poor. Less manners.
Sep 20th, 2022

Teach the receptionist and the nurse how to talk.. absolutely disgusting and heartbreaking. TEACH THEM SOME MANNERS.
Sep 5th, 2022