Big Save Furniture

Mar 8th, 2023

Can I rate no star?!!! Experienced an arrogant staff at Botany yesterday, 09 October, 2022 around 4:30 pm. And Indian guy with glasses. I already emailed what happened to your website. What a shame.
Oct 25th, 2022

Bought an outdoor wicker couch that started to fall apart after about 12 months. Took me a while to complain but after lodged complaint they told me that it was out of warranty after a year. Look at your T's&C's carefully. I won't buy from here again as it's poor-quality stuff.
Oct 1st, 2022

Absolutely terrible customer service. We purchased a couch well over a year ago from the Botany branch. Within the first week the couch broke. We spoke with the sales team who were initially friendly and said they would order a replacement. They sent us an invoice confirming delivery would be in 14 weeks. Well fast forward 1 year and we are still waiting for the couch to be replaced. Every time we speak with someone they say they will call us back that day and we never hear from anyone. My advice is to spend a little bit more money and shop elsewhere.
Aug 25th, 2022

*Wouldnt recommend shopping here* Spent over $2k on a new bed on the 31st of May, was told it would only take 2 - 3 weeks. It has now been over 5 weeks and still havent received our product. I have called over the last couple of weeks to get an update and have been told about 4 times that itll be delivered within a certain date. I understand there are delays with deliveries occasionally but I would rather they just be honest. Served by Trishank
Jul 23rd, 2022