First Assistance
-
Millennium Centre, Level 1, Building B/602 Great South Rd
Ellerslie, AUK 1051 - (649) 356-1650
Hours
Chamber Rating
-
Stuart Dawson
Oct 23rd, 2022 -
Leal McKay
Dec 27th, 2021 -
Mukesh Sharma
Apr 6th, 2021 -
Sharon Dee
Mar 17th, 2021 -
Sarah Jones
Paid these people $390 to book us a tow truck home when we broke down in the middle of nowhere. Apparently the person who took our money forgot to book the truck and then went home, and we were left on the side of the road for a full two hours after we paid them with no further communication. When I rung back and found out what had happened, I asked for a refund and was told the manager would have to decide if we could have one, but that the the truck was definitely being sent in the meantime (2 hours after it was originally supposed to be sent). Another hour passed before the manager rang back and apologised, said we could have a refund, and no the truck had never been sent the second time either! Because of their ineptitude we ended up being left on the side of the road in the dark for four hours until we managed to get a friend to pick us up, abandoning the car for the night and hoping for the best. They were apologetic and refunded our money a few days later, but I would recommend staying well away. Not the experts they claim they are.
Jan 16th, 2020
Contact Info
- (649) 356-1650
Questions & Answers
Q What is the phone number for First Assistance?
A The phone number for First Assistance is: (649) 356-1650.
Q Where is First Assistance located?
A First Assistance is located at Millennium Centre, Level 1, Building B/602 Great South Rd, Ellerslie, AUK 1051
Q What is the internet address for First Assistance?
A The website (URL) for First Assistance is: http://www.firstassistance.com/
Q What days are First Assistance open?
A First Assistance is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Q How is First Assistance rated?
A First Assistance has a 4.7 Star Rating from 18 reviewers.
Hours
Ratings and Reviews
First Assistance
Overall Rating
Overall Rating
( 18 Reviews )Stuart Dawson on Google
Leal McKay on Google
Mukesh Sharma on Google
Sharon Dee on Google
Sarah Jones on Google
Paid these people $390 to book us a tow truck home when we broke down in the middle of nowhere. Apparently the person who took our money forgot to book the truck and then went home, and we were left on the side of the road for a full two hours after we paid them with no further communication.
When I rung back and found out what had happened, I asked for a refund and was told the manager would have to decide if we could have one, but that the the truck was definitely being sent in the meantime (2 hours after it was originally supposed to be sent).
Another hour passed before the manager rang back and apologised, said we could have a refund, and no the truck had never been sent the second time either!
Because of their ineptitude we ended up being left on the side of the road in the dark for four hours until we managed to get a friend to pick us up, abandoning the car for the night and hoping for the best.
They were apologetic and refunded our money a few days later, but I would recommend staying well away. Not the experts they claim they are.
Overall Rating
Overall Rating
( 18 Reviews )Write a Review
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