Dental Solutions Ellerslie

I had the most comfortable experience here. I managed to get a same day appointment and found out I had an infected wisdom tooth and would need an extraction. Something I was hoping wouldn't happen as like many, I am petrified of dentists! Dr Janith Gayan was incredible. He talked through options with me and ensured I felt comfortable. I called a day earlier to chat about options for my nervousness and Gail was reassuring and helped ease my nerves - she took the time to chat to me with great care and kindness. The next day Dr Gayan came into the waiting area and checked up on me, he was incredibly gentle throughout the whole procedure and stopped immediately if I raised my hand. He communicated the whole way through and helped me feel so comfortable! I even had a call the day after from Jess to check in. I highly recommend - they are such a wonderful bunch and Dr Gayan really is such a gentle, kind and caring practitioner.
Dec 12th, 2022

My friend used to work there as an assistant and she recommended one of dentist, Janith :) He did my Root & Canal Treatment. He did a great job and I don't have anymore pain also can with no issues. I highly recommend him if you are looking for a dentist :) also the receptionists are friendly with their smile too :)
Dec 1st, 2022

Receptionist is exceptional!! Unfortunately dentist turned a super quick 1 minute issue from out of town client into profit making exercise. Disappointing.
Oct 4th, 2022

Sep 28th, 2022

I considered giving it 3 stars but don't find it fair on the other lovely staff there. Reason I have deducted a star is more based on only 1 lady at the reception. Came to site with my mother who was quite ill and had been in hospital the night before so she needed a support person as she wasn't able to comprehend everything the dentist needed to discuss with her. Upon arrival one of the receptionist thought she had the right to discriminate as I am not vaccinated and was quite apbrupt and snarky, making me wait outside the office and sharing my private information with all in the main reception are. She was rude and obviously a real put off for customers sadly. In the end I was able to go into the dentist office and support my mum and have a discussion on her behalf but an apology would have been a good start hopefully she learns that part of her role is customer service which obviously she is lacking.
Mar 25th, 2022