Gentle Dentists Ellerslie | Lumino The Dentists

I am terrified of dentists and everytime I have to go to a dental practice, I become super anxious. So when I broke a tooth, needless to say, I was panicking really bad. The team at Gentle Dentists were amazing. Dr Taryn made me feel really at ease and helped me with my broken tooth. Manjula made me feel very comfortable and helped ease my nerves. Thank you team and I will be seeing you all again :)
Mar 14th, 2023

Aug 16th, 2022

May 21st, 2022

I love this dentist practice. I have had problems in the past with previous dentist practices so I have a bit of PTSD with going for check ups however this clinic makes me feel so comfortable and are so genuine. Monty the dentist at Ellerslie has helped me with wire problems (I've had braces) and overall gum health. I highly recommend going to this practice.
Apr 25th, 2022

I came to this dental 03 months ago for hygienist visit. I had to wait more than 30 minutes for my appointment. I paid the full fee for the appointment. Then my second appointment was 29/05/21. I was late 10 minutes due to the heavy traffic. I informed them that I will be late by 10 minutes. When I came I had my appointment for only around 45 minutes. (They can verify this by looking at cameras) and charged me full amount $180 for the visit. (I am a Southern Cross member, hence 5% off) When I booked via online for my first appointment website indicated that only new patients need to pay full price. However, it is ok to me if they did full 01 hour cleaning and charged full amount. But for 45 minutes treatment it is unfair to charge full amount. Further 02 different treatments for different customers as first time I had to wait because the other customer was late. But when I late this Saturday time was taken out from my appointment time and charged full amount. So very bad customer service, and preferential treatment for some customers. Sorry ,about oweners reply, feed back not only the cost but unfairness of process. Like waiting for the appointment then charged full amount for the 45 minutes appointment.
Feb 4th, 2022