Shaver Shop Newmarket

Great store, lady in the shop was super helpful and friendly and found me exactly what I needed! Would come here again!
Jan 28th, 2023

I bought the Phillips trimer online. Great service, Quick delivery. I want to say thanks to Nishan for great customer service and very good knowledge about all the products.
Aug 28th, 2022

I visited the Newmarket store today and was helped by Jake. Jake took his time to hear my concerns and went above and beyond to help me! 5/5 customer service! Cheers Jake :)
Jul 27th, 2022

I had an issue with my toothbrush and been severed by the lady. Didnt get a chance to catch her name. Amazing customer service. 10/10.
May 22nd, 2022

I went to the Shaver Shop Newmarket a couple of days ago to buy a Hair Clipper DIY. I purchased the product and used it on the same day. Works well but is a little bit noisier than I expected. The Trim was clean! I visited the store a few days before I purchase the product to check and confirm the product. The sales assistant lady assisted me well. But when I went to purchase, there were only two guys; one reached to assist but unexpectedly, I experienced the worst customer service one can ever imagine! He lousily explained about the product, and also it appeared to me that he didn't know the product that well! I had to ask the other guys whether this person is new to the Store coz I thought that they have asked someone on the street to do the sales instead! He left me in the middle of the conversation, that was quite an embarrassing moment, I need not elaborate on that! I wrote to the Shaver Shop AU but they refused to publish it on their page as it carries bad remarks; I guess! I believe the customer should be treated well and other customers should know about these kinda things so they can go somewhere else and purchase. I'm so disappointed!
Jul 2nd, 2022