R.M.Williams Newmarket
-
277 Broadway Shop S283, Westfield Newmarket
Epsom, AUK 1023 - (649) 213-0799
Hours
Chamber Rating
-
Jake Steel
Very enjoyable experience. I went to the store on a Tuesday to have a browse with the intention of returning that Friday. First visit, I had great conversation with Nathan, who also provided some shoe knowledge which was helpful. He recommended I talk to Chelsea when I return. On Friday Chelsea served me and was very helpful and nice. Purchased what I was after and was on my way. Overall very good experience at RM in Newmarket.
Mar 29th, 2023 -
Alen Dosen
I bought one of your jackets online and there was a sizing error and decided to go to RM Williams New Market to help rectify the situation. The person who served me is called Nathan, and he was extremely helpful and professional. Sorted the issue out in less than 10 minutes and I left away very happy. Give this man a promotion and raise!!!
Feb 24th, 2023 -
Rishaan Chandra
Probably one of the worst customer service retail store I have visited. I went to the store to purchase two pairs of boots. Staff did not have any product knowledge. I wanted the boots to try on, the didn't have the second pair. How can you try on boots without the second shoe??? Staff members went to the back to bring the 1 boot! Really 1 boot. Then I was advised the boots not in stock and R M Williams no longer sell the pair that I wanted? How can you have it on display if you don't stock it. In addition it's the R M Williams original boot. Being told the boots are no longer made clearly showed the lack of knowledge the staff. In the end after being frustrated, I was told to check online and purchase it there. Seriously? They failed to check or provide me further details. Why have a store when you can't purchase a pair. Why hire staff if they are not trained well. Really bad experience.
Mar 13th, 2023 -
Eoin McDonald
Got what I wanted.
Feb 13th, 2023 -
James Thompson
BAD Service, we brought x20 pairs of boots from RM over last 12 months we had one pair with warranty claim for the coming apart, sent them back but they have not got back to us at all followed up heaps an no reply we are now 4 months on an still nothing after spending 15k
Feb 2nd, 2023
Contact Info
- (649) 213-0799
Questions & Answers
Q What is the phone number for R.M.Williams Newmarket?
A The phone number for R.M.Williams Newmarket is: (649) 213-0799.
Q Where is R.M.Williams Newmarket located?
A R.M.Williams Newmarket is located at 277 Broadway Shop S283, Westfield Newmarket, Epsom, AUK 1023
Q What is the internet address for R.M.Williams Newmarket?
A The website (URL) for R.M.Williams Newmarket is: https://www.rmwilliams.com.au/nz/?utm_source=googlemaps&utm_medium=organic&utm_campaign=983_Auckland_1023
Q What days are R.M.Williams Newmarket open?
A R.M.Williams Newmarket is open:
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 7:00 PM
Q How is R.M.Williams Newmarket rated?
A R.M.Williams Newmarket has a 4.3 Star Rating from 6 reviewers.
Hours
Ratings and Reviews
R.M.Williams Newmarket
Overall Rating
Overall Rating
( 6 Reviews )Jake Steel on Google
Very enjoyable experience. I went to the store on a Tuesday to have a browse with the intention of returning that Friday. First visit, I had great conversation with Nathan, who also provided some shoe knowledge which was helpful. He recommended I talk to Chelsea when I return. On Friday Chelsea served me and was very helpful and nice. Purchased what I was after and was on my way. Overall very good experience at RM in Newmarket.
Alen Dosen on Google
I bought one of your jackets online and there was a sizing error and decided to go to RM Williams New Market to help rectify the situation. The person who served me is called Nathan, and he was extremely helpful and professional. Sorted the issue out in less than 10 minutes and I left away very happy. Give this man a promotion and raise!!!
Rishaan Chandra on Google
Probably one of the worst customer service retail store I have visited. I went to the store to purchase two pairs of boots. Staff did not have any product knowledge. I wanted the boots to try on, the didn't have the second pair. How can you try on boots without the second shoe???
Staff members went to the back to bring the 1 boot! Really 1 boot. Then I was advised the boots not in stock and R M Williams no longer sell the pair that I wanted? How can you have it on display if you don't stock it. In addition it's the R M Williams original boot. Being told the boots are no longer made clearly showed the lack of knowledge the staff. In the end after being frustrated, I was told to check online and purchase it there. Seriously? They failed to check or provide me further details. Why have a store when you can't purchase a pair. Why hire staff if they are not trained well.
Really bad experience.
Eoin McDonald on Google
Got what I wanted.
James Thompson on Google
BAD Service, we brought x20 pairs of boots from RM over last 12 months we had one pair with warranty claim for the coming apart, sent them back but they have not got back to us at all followed up heaps an no reply we are now 4 months on an still nothing after spending 15k
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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