Burberry

Just had the worst customer service experience in my life at the Newmarket store. Shocking customerservice and rude attitude makes me never want to shop. We are a two professionals from Christchurch and always used to buy Burberry online. We decided we will never buy the brand again. As soon as we entered the shop they were right behind us following closely and when we were leaving we found that they had locked the door. That's extremely disgusting, RACIST and insulting. We don't even want to give the shop one star rating.
Feb 12th, 2023

Visited burberry store and my experience was fantastic. The collection is amazing and the store person Sabrina was very helpful. She helped me and answered all my questions. I would definitely recommend to ask for Sabrina when visiting the store. She is very warm and friendly.
Dec 8th, 2022

We walked in the shop and waited around 10 minutes, theres no sales asking if we need any help or not. Theres an Asian sales standing in right front us and got nothing to do but she just pretend she didnt see us at all. Then I approached to other sales then she didnt served us but served the other group of customer! Zero customer service. All we want are buying things but they just dont care at all!
May 23rd, 2022

Excellent customer service!! Highly recommend Sara She is the best. Im not a Burberrys fan but Sara, she did it ! :)
May 11th, 2022

Amazing store and customer service
Apr 16th, 2022