OPSM Royal Oak

I have an awful experience during my visits to get a progressive prescription glass from OPSM. OPSM service is so unprofessional and inefficient. I have been given useless glasses which did not provide me with appropriate vision; when I complained, they adjusted the frame and asked me to use it as it was. I had to go with so many hazels to get them to remake my glasses. They made me wait to collect my remade glasses for more than 1 and a half years. They only needed money and charged me $1600, a waste as they refused to refund my money because they made me wait 1 and 1/2 years until correct their mistakes.
Apr 19th, 2023

Nice service, friendly staff and professional advices to my eye care
Jan 23rd, 2023

Amazing service and care. My partner went to see the optometrist Jenny here last week and she was super helpful and thorough with the eye exam and said to contact her again if no improvements after a week so we did that today and rather than make us come in for another appointment she has organised us to see another specialist. Thank you so much Jenny. Brilliant service and care and all organsied over the phone, thank you - so appreciated. Highly reccomend Jenny, this branch and team.
Sep 25th, 2022

Had the best experience with Juliette the other week! She helped me pick out the cutest frames and was so knowledgeable! Great service :)
Jul 9th, 2022

High quality service at opsm royal oak. One of the sales people, I think her name was Juliet ? was very helpful and patient with the frame and lens selection. Very happy with my new computer glasses
Jun 30th, 2022