Post Haste Couriers North Harbour Branch

No parcel after a week of asking for it and being patient and polite. They are understaffed unfortunately. The customer service reps are excellent however.
Apr 28th, 2023

An item is to be picked up by one of your drivers. I got a call to say the scheduled pick up time is between 0800-1630. Firstly, that is absurd and ridiculous! How do you expect someone to wait for 8.5hours for a driver to show up? That is something the company has to change. Unacceptable and absolutely rubbish to expect that from someone. Secondly, after waiting 8.5hours, the driver still HAS NOT shown up. I've waited for 9hours at the time of writing this email and the customer service, person, Natalie, said the driver has accepted it at 0800 this morning and is coming to pick up the parcel. It's a Friday and I have things to do and cannot be waiting around for a driver to come afterhours. This is totally unacceptable. Natalie or however, it is spelt is also absolutely rude. Of course I am mad and snappy at her because I've already waited 9 hours for the driver who has not shown up.
Apr 11th, 2023

Mar 21st, 2023

2 days on board courier vehicle to be delivered to the wrong address after 5 days on an overnight service. Wouldn't bother with this courier company unless it is really unimportant
Mar 9th, 2023

Feb 1st, 2023