Windsor Medical Centre

Impatient reception and ruthless attitudes.
Apr 15th, 2023

Apr 14th, 2023

(Translated by Google) I made an appointment at 3:30 to vaccinate the child, but it was delayed until after 4 o'clock. I asked the front desk and said, it should be here soon! I asked three questions, and when the nurse finally called us, she seemed to owe her millions of dollars, and she didn't confirm what vaccine was given when we got the injection. There was no professionalism at all! (Original) 3304
Apr 2nd, 2023

(Translated by Google) The attitude of the front desk is very bureaucratic, so I have to turn around quickly. (Original)
Feb 14th, 2023

I have been here three times since I enrolled over a year ago. First time it was not bad, I saw Dr Jessie for an appointment and did a blood test with a nurse. Both were very friendly and professional. Second time I tried to book in to see GP for a referral to see a gynaecologist, receptionist booked me in and when I called to change appointment time, they only cancelled my original appointment but failed to rebooked it at the new time as confirmed on the phone. So I showed up to get told I dont have an appointment. They told me they dont have phone record and couldnt find my appointment. Due to that experience, I dont trust their booking system or verbal confirmation anymore. I asked for email or text confirmation for my third appointment, a PCR test for international flights. Only get told that we dont send confirmations. We never do. Well, that almost made me laugh. They charge $45 to see a GP and $250 for a PCR test for international flights. Obviously it is not enough money for them to bother setting up auto confirmation in their system or manually type some words as requested by their patient. Maybe doctors are not bad. But reception team is very disappointing. I wont come back again.
Feb 14th, 2023